About GFT – Shaping the future of digital business

GFT is a digital transformation pioneer. By leveraging next-generation technologies, we enable clients to boost their productivity with intelligent software solutions. We focus on Digital Finance, Enterprise AI & Data Solutions, and Platform Modernisation. 
GFT's strengths include deep technological excellence, a strong ecosystem of partners, and industry expertise. We are agile@scale and boost digital transformation for clients from the finance and insurance sectors, as well as the manufacturing industry. GFT talents create, implement, and manage software applications to enable innovative businesses while complying with regulations. 

With locations in 20 markets around the globe, GFT ensures proximity to its clients. We draw on over 35 years of experience and a global team of over 12,000 determined talents. GFT provides them with career opportunities in the most innovative areas of software engineering. The GFT Technologies SE share is listed in the SDAX index of the German Stock Exchange (ticker: GFT-XE).

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Role Summary

As a Client Manager - Insurance, you will be the primary point of contact for our clients, offering comprehensive assistance and ensuring their needs are met with the highest standards of customer service.

Location: Zurich (with willingness to travel 1-2 days per week) or Geneva

Role Responsibilities:

• Develop and expand a portfolio of clients, maintaining strong, long-term relationships.
• Act as the main point of contact, addressing all client queries and providing timely and effective support.
• Ensure exceptional service delivery, meeting and exceeding client expectations.
• Collaborate with internal teams to align client needs with company services and solutions.
• Monitor client satisfaction and implement strategies for improvement.

Your Skills and Competencies:

• Proven experience in client management or a related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive approach.
• Ability to manage multiple clients and projects simultaneously.
• Experience in the insurance industry.
• Fluency in French and English is a must; German is a plus.
• Willingness to travel.

What we offer you:

• Support for professional development including certifications, training programs and e-learning platforms, and access to our internal community of experts.
• Flexible and remote working.
• International environment and opportunity to progress in a global organization with a friendly, collaborative culture.
• Competitive compensation package.