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Client Delivery Manager

Nov 26, 2022
GFT Technologies SE


About GFT 


Are you passionate about innovation & cutting-edge technology? GFT is a pioneer in digital transformation. We develop sustainable solutions across new technologies, such as cloud engineering, artificial intelligence and the Internet of Things, for Industry 4.0 and blockchain.


A modern company with a passion for technology we provide world-class consulting and implementation services to our clients across banking, insurance and manufacturing industries. GFT is driving the digital transformation of the world’s leading financial institutions by leveraging in-depth technological expertise, strong partnerships and scalable IT solutions.


Role Summary


You will leverage your strong consulting and relationship management skills to understand the client’s strategy, identify their needs and match these to GFT’s solutions and services. In this role, you will be responsible for overseeing the delivery of all ongoing projects for your client(s), as well as acting as their trusted partner and advisor. An exciting opportunity to work with cutting-edge technology, in an international environment across a range of different projects, topics and technologies. Projects may focus on issues such as platform migrations, regulatory changes and digitalization in banking.


Role Responsibilities:


  • Deliver and lead all ongoing IT & business transformation projects for your client(s), either directly or via dedicated project managers.
  • Leadership of delivery teams including resource planning, management of the KPIs, budget, profitability and client satisfaction.
  • Contribute to fostering motivated, well-structured delivery teams that work in a collaborative, agile way to deliver a best-in-class, consultative-style delivery approach for the client.
  • Support the executive board in Switzerland with the implementation of strategic business development and delivery excellence initiatives.
  • Generate upsell or cross-sell opportunities with your existing client(s).
  • Work in collaboration with GFT’s Partners to ensure smooth project delivery and continued innovation to support GFT clients’ evolving needs.


Your Skills and Competencies:


  • 5+ years of experience which must include project management and delivery, some sales experience and ideally also consultancy.
  • An established network within the financial service industry in Switzerland would be an advantage.
  • Proven subject matter expertise of retail banking, private banking or insurance.
  • Strong IT background with a robust knowledge of agile delivery methodologies.
  • Successful track record of business development with your own clients.
  • Excellent presentation & communication skills, capable of producing high-quality presentation materials e.g., for pitches.
  • Advanced analytical and complex problem-solving skills, able to derive effective and efficient solutions.
  • Excellent stakeholder management skills with experience of working within an international environment.
  • Readiness to travel throughout Switzerland and neighbouring countries.
  • Knowledge of core banking platforms such as Avaloq, Finnova or others would be an asset.
  • Bachelor’s degree, preferably in science. An MBA is a strong plus.
  • Fluency in English (C1 minimum) plus B2 level German and/ or French is a must. Italian or Spanish would be a plus.
  • EU/ Swiss citizen or valid Swiss work permit.


What we offer you: 


  • Support for professional development including certifications, training programs and e-learning platforms, and access to our internal community of experts. 
  • Flexible and remote working.
  • International environment and opportunity to progress in a global organization with a friendly, collaborative culture.
  • Competitive compensation package.



With over 10,000 colleagues across 15 markets, GFT offers a truly global, inclusive culture. We are an organization that empowers you to not only explore but raise your potential and seek out opportunities that add value. You will work in a supportive environment with a diverse and inclusive team that is always learning and developing whilst working closely with our colleagues across the globe. Most importantly we care about people, cultures and opinions, and show everyone equal respect.


Diversity & Inclusion Statement:


At GFT we are committed to cultivating, fostering and preserving a culture of diversity, equity and inclusion. We want to attract, recruit, develop and retain the most talented employees, regardless of their background.  We are guided by our values in everything that we do and recognize that being a diverse and inclusive employer helps us fulfil our social responsibility to make a difference. 

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