What do we do?

As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the manufacturing industry. Through the intelligent use of IT solutions GFT increases productivity and creates added value for clients. Companies gain easy and safe access to scalable IT-applications and innovative business models.

Who are we?

Having started in Germany in 1987, GFT Technologies has grown to become a trusted Software Engineering and Consulting specialist for the international financial industry, counting many of the world’s largest and best-known Banks as our clients. We are an organization that empowers you to not only explore but raise your potential and seek out opportunities that add value. At GFT, diversity, equality, and inclusion are at the core of who we are. Ensuring a diverse and inclusive working environment for all communities is one of the main pillars of our diversity strategy, based on our core values and culture. We have been certified for 2022/23 as a ‘Great place to work’ in the APAC region. So, if you want to have the opportunity to work with an outstanding and progressive organization this position could be right for you.

Role Responsibility

• To provide day-to-day production support for the Client Connect users

• Identify root cause, corrective, improvement action, and track improvement action until

  closure in compliance with the bank standards.

• Communicate application problems and issues to key stakeholders

• Able to take ownership of issues and follow through to closure.

• Ability to provide continuous improvement initiatives and automating recurring tasks to

  reduce toil

• Work effectively in collaboration with different teams either local or remote.

• To develop monitoring tools/alerts to for proactive actions

• To communicate effectively and work efficiently with a group of people supporting both

  functional/technical areas

• Basic understanding of CI/CD pipelines and SDLC (application delivery)

• Assist application teams in setting up SLI, SLO and Error budget for the system/s

• Participate in Blameless Incident Retrospectives and follow up on action items

• Work with application teams for Observability, automating monitoring and auto-

  remediation of known issues.

Required Education & Experience 

• Bachelor’s Degree/Diploma in Computer Science, Computer Engineering, or Computer Application. Equivalent experience may be considered.

• Must-have Madarin communication

• Good Technical & Troubleshooting skills

• High attention to detail with focus on understanding the issues

• Hands-on Experience in writing SQL queries for troubleshooting issues and issue analysis

• Hands-on Experience in one or more of the following: Java Script, Java and Python.

• Hands-on Experience with one of more of ELK, Grafana, AppDynamics, Kibana

• Hands-on Experience with CI/CD pipelines and release strategies

• Familiar with environment maintenance tasks like patching (OS, database)

• Experience in cloud-based technology and container-based platform

• Ability to multi-task and possess good communication skills

• Interest in new technology tools and the ability to learn

What can we offer you?

• Competitive salary
• 13th-month salary guarantee
• Performance bonus
• Professional English course for employees
• Premium health insurance
• Extensive annual leave