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Scrum Master (Singapore based)

Nov 12, 2022
GFT Technologies SE

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.



  • Drives outcomes by facilitating agile ceremonies to maintain the discipline.
  • Represents the team at Scrum of Scrum ceremonies, and reports impediments requiring escalation.
  • Captures team level agile metrics for continuous team improvement.
  • Enables the team to make work visible to each other / stakeholders, and facilitates stakeholder engagement and reviews.
  • Provides a clear cross-team / cross-platform and 3rd party interaction model.
  • Ensures dependencies (across team, upstream / downstream) are understood, and required cross Team delivery is aligned and escalates unresolved dependencies as required.
  • Has expertise in the use of Enterprise Agile tool stack, and a working knowledge of the tools required to support the Software Engineering Lifecycle.
  • Ensures all impediments to the teams’ progress are cleared and the team can focus on their work.
  • Manages risks, and ensures mitigations are identified and driven to resolution.
  • Builds own knowledge of the product / application(s) the Team delivers to support the Product Owner with Backlog Management.
  • Works with the Product Owner and Team to ensure the Product Backlog is “Ready” for the next Sprint (meets Definition of Ready).
  • Builds trust within the Team and Stakeholders, by collaborating on shared goals and creating a “Safe-To-Fail” resilient Team culture.
  • Responsible for making sure the team lives by the values, principles and practices of agile.
  • Coaching the team to employ agile best practices and ensures all tools and methods are in place for teams' success.
  • Coaches the team for high performance creating a collaborative environment, and building a continuous improvement mindset within the team.
  • Protects the team to maintain focus on value delivery, reducing waste, preventing over committing and/or complacency, and ensuring space for innovation.
  • Ensures the Teams successes and failures are celebrated .
  • Actively seeks and participates in a variety of Learning Opportunities such as Communities of Practice, Conferences, classroom training, and independent study to further develop self and community.



  • Strong Communication skills to communicate with operations and business effectively.
  • Emotionally resilient with good negotiation skills.
  • Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required.
  • Ability to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required.
  • Must exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.
  • Ability to successfully engage in multiple initiatives simultaneously is required.
  • Must possess strong leadership skills and generate enthusiasm among stakeholders.
  • Ability to work independently with users to define concepts, under direction of project managers is required.
  • Must possess strong analytical, organizational and product management skills.
  • Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills.
  • Ability to interact professionally with a diverse group, executives, managers, vendors and subject matter experts is required.

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