Lead Service Designer – Contract

GFT Technologies – Proud GPTW 2024!

New York, New York, United States

Location: NJ/NY (3 times per week onsite)

Job Type: Contract

If Contract - Duration: 1 Year

Daily Rate: $900

GFT is looking for a Lead Service Designer who will implement a strategic platform offering Generative AI capabilities, including inference, fine-tuning, data curation and labelling. As a GFT team member you will be part of a high performing team of executives within a 10,000+ and growing, global organization developing and implementing technology solutions for its clients and partners.

Responsibilities:

• Service Design Integration: Develop and implement service design frameworks

that incorporate AI solutions to improve customer interactions and streamline

processes;

• Cross-Functional Collaboration: Work closely with product managers,

developers, and fellow designers to coordinate research activities, strategy

sessions, ideation, and testing of new product and service concepts;

• User-Centered Solutions: Understand business objectives and user needs to

create intuitive, user-centered solutions that align with technical and business

requirements;

• Stakeholder Engagement: Influence stakeholders through compelling visual

and verbal storytelling, gather and incorporate feedback, and foster alignment

through strategic vision and creative innovation.

Mandatory Requirements:

• Minimum 10+ years of total experience;

• Leadership Experience;

• Experience: 6-10 years in Service Design, Design Strategy, Human-Centered

Design, or related fields, with a focus on integrating AI technologies;

• Analytical Skills: Strong analytical and quantitative skills; data-driven and

results-oriented;

• Agile Methodology: Experience delivering with an agile methodology;

• Communication: Excellent written and oral communication skills, comfortable

working with senior executives;

• Technical Proficiency: Familiarity with AI technologies and their application in

service design;

About Our Core Values:

We live up to them because we truly believe they are vital to all of our daily lives:

Caring

Committed

Courageous

Collaborative

Creative

It is values that create a bond between people and allow them to act in unison as a team. In fact values are pivotal to performance.

Check our Videos and Website to Find Out More:

https://www.youtube.com/watch?v=rbQZBw8VPkM&t=7s    

https://jobs.gft.com/job/

https://www.gft.com/us/en/career

Diversity & Inclusion Statement:

At GFT we  are committed  to  cultivating,  fostering,  and  preserving  a  culture  of  diversity, equity and inclusion. We want to attract, recruit, develop and retain the most talented employees, regardless of their  background. We are guided  by  our  values  in  everything  we  do, and  recognize  that being  a  diverse  and  inclusive  employer  helps  us  fulfill  our social responsibility  to  make  a difference.