Client Partner - Manufacturing and other Industries

GFT Technologies – Proud GPTW 2024!

New York, New York, United States

Location: TX Area

Job Type: Fulltime 

Salary: 170,000 - 190,000$USD

At GFT, we enable the digital transformation of global enterprises through innovative IT solutions and consulting expertise. Our teams collaborate with clients across industries to drive growth, efficiency, and modernization. We are now seeking a Client Partner to lead strategic relationships within Manufacturing and other industry sectors, helping clients accelerate their digital journeys and achieve measurable business outcomes.

Responsibilities:  

Client Partnership & Growth Strategy

• Act as the primary point of contact for strategic accounts, ensuring client satisfaction and business continuity.
• Develop and execute account growth strategies aligned with client transformation goals and industry trends.
• Build strong, trust-based relationships with client executives and key stakeholders.
• Identify cross-selling and upselling opportunities across Data, Cloud, and Digital Transformation services.
• Collaborate with internal teams to design value propositions tailored to client needs.

Business & Financial Management

• Manage all commercial aspects of the account, including revenue forecasting, margin optimization, invoicing, and payment follow-ups.
• Own the P&L for assigned accounts, ensuring consistent growth and profitability.
• Partner with Delivery and Solution teams to ensure project execution aligns with client expectations and commercial objectives.

Engagement Delivery & Governance

• Oversee engagement quality, delivery performance, and compliance with GFT standards.
• Conduct regular governance meetings with client steering committees to review progress, KPIs, and new opportunities.
• Anticipate risks and lead escalations, ensuring timely resolution.
• Drive operational excellence through process improvements and client feedback.

Industry & Market Development

• Leverage industry insights to identify emerging opportunities within Manufacturing, Retail, and adjacent sectors.
• Collaborate with marketing and pre-sales teams to develop tailored industry propositions.
• Represent GFT at industry forums, client events, and executive briefings to strengthen the brand’s market presence.

Team Leadership & Collaboration

• Mentor and develop account and delivery teams to strengthen client partnership capabilities.
• Collaborate with recruitment teams on new position requirements, including technical interviews and cultural fit assessments.
• Foster a culture of collaboration, transparency, and continuous improvement within the account team.

Requirements

• 10+ years of experience in the IT services or consulting industry.
• Proven track record managing enterprise-level client relationships and owning commercial outcomes.
• Demonstrated experience with Data and Cloud transformation projects.
• Prior exposure to Private Equity or Manufacturing clients highly preferred.
• Strong understanding of Agile delivery methodologies and digital transformation frameworks.
• Excellent communication, negotiation, and strategic planning skills.
• Experience with tools such as Jira and involvement in staffing and interviewing processes.
• Ability to lead cross-functional teams and influence at executive levels.

What we can do for you

• Competitive Compensation
• Benefits package including comprehensive medical, dental, vision and others
• Excellent Company Culture with Individual Development Plans to map out your career growth
• Professional Development Training
• Opportunity to work in a global environment with diverse teams built with colleagues from around the world
• Opportunity to work with technology industry leaders in the financial services environment
• Opportunity to work for big name clients in capital markets, banking and other industries

About Our Core Values:

We live up to them because we truly believe they are vital to all of our daily lives:

Caring

Committed

Courageous

Collaborative

Creative

It is values that create a bond between people and allow them to act in unison as a team. In fact values are pivotal to performance.

Check our Videos and Website to Find Out More:

https://www.youtube.com/watch?v=rbQZBw8VPkM&t=7s    

https://jobs.gft.com/job/

https://www.gft.com/us/en/career

Diversity & Inclusion Statement:

At GFT we  are committed  to  cultivating,  fostering,  and  preserving  a  culture  of  diversity, equity and inclusion. We want to attract, recruit, develop and retain the most talented employees, regardless of their  background. We are guided  by  our  values  in  everything  we  do, and  recognize  that being  a  diverse  and  inclusive  employer  helps  us  fulfill  our social responsibility  to  make  a difference.