Business Architect
Business Architect
London, ENG, GB, EC2V 6DN
We are seeking a Business Architect to support a major digital transformation programme within the private wealth and private banking sector.
The role will contribute to the future-state business architecture for a next-generation digital wealth platform, helping to document how clients, advisors, products, services, processes, data and technology capabilities come together.
Working with business stakeholders, product teams and technology architects, the Business Architect will translate agreed objectives into practical business capabilities, processes, customer journeys and delivery requirements.
The successful candidate will bring strong analytical and delivery skills and be comfortable working across business and technology teams in a financial services environment.
Key Responsibilities
Business Architecture & Strategy
• Support the definition and maintenance of the business architecture for the digital wealth platform.
• Translate agreed business objectives into capabilities, value streams and operating model requirements.
• Develop business architecture artefacts including:
o Capability maps
o Value streams
o Business process models
o Customer journey maps
o Operating model designs
o Business service definitions
• Maintain clear links between business requirements, capabilities, products and technology solutions.
Operating Model Design
• Contribute to future-state operating model design for wealth management, private banking and advisory services.
• Identify opportunities for process simplification, standardisation and digitisation.
• Consider the needs of different products, jurisdictions and client segments when defining capabilities.
• Document organisational impacts, governance requirements and business ownership.
Customer & Advisor Experience
• Map and improve end-to-end client and advisor journeys across digital channels.
• Work with product and UX teams to define business requirements that support personalised customer experiences.
• Ensure client relationship management, portfolio visibility, wealth servicing and advisory interactions are reflected within future-state designs.
Programme Transformation
• Support programme discovery, mobilisation and delivery planning.
• Conduct business impact assessments and contribute to transformation planning.
• Identify dependencies across business functions, products, platforms and third-party providers.
• Contribute to transition plans from current-state to target-state environments.
Stakeholder Engagement
• Engage business stakeholders to understand priorities and align architecture outputs.
• Facilitate workshops with business, operations, product and technology teams.
• Help build agreement across stakeholder groups and support decision-making.
Collaboration with Technology Architecture
• Work with Enterprise, Solution and Data Architects to ensure business requirements are represented in solution designs.
• Document capability requirements for integrations, digital services, data platforms and customer-facing applications.
• Support alignment between technology decisions, business outcomes and operating model objectives.
Required Experience
• Relevant experience as a Business Architect or Senior Business Analyst within financial services transformation programmes.
• Good understanding of business architecture methods and common artefacts.
• Experience developing or contributing to:
o Business capabilities
o Value streams
o Target operating models
o Customer journeys
o Transformation roadmaps
• Experience supporting digital platform implementations or business transformation initiatives.
• Ability to connect business objectives with practical delivery requirements.
• Strong stakeholder management and workshop facilitation skills.
• Experience working across business, product and technology teams.
Preferred Industry Experience
Experience within one or more of the following:
• Private Banking
• Wealth Management
• Asset & Investment Management
• Financial Advisory Services
• Digital Financial Services Platforms
Experience of digital transformation involving client servicing, advisory services, investment platforms or wealth technology would be beneficial.
What Success Looks Like
• Clear, usable business architecture outputs aligned to agreed goals.
• Practical operating model recommendations that support programme delivery.
• Well-documented business capabilities, customer journeys and transition plans.
• Effective collaboration across business, product and technology teams.
• Business requirements and designs that contribute to improved client and advisor experiences.