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Senior Business Analyst

Senior Business Analyst

Custom Field 1:  Business Consulting
Custom Field 3:  Business Consulting
Country/Region:  VN
Date:  Feb 6, 2024

Ho Chi Minh City, VN, 700000 Hanoi, VN, 10000

Working place:  Hybrid

What do we do?

As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the manufacturing industry. Through the intelligent use of IT solutions GFT increases productivity and creates added value for clients. Companies gain easy and safe access to scalable IT-applications and innovative business models.

Who are we? 

Having started in Germany in 1987, GFT Technologies has grown to become a trusted Software Engineering and Consulting specialist for the international financial industry, counting many of the world’s largest and best-known Banks as our clients. We are an organization that empowers you to not only explore but raise your potential and seek out opportunities that add value. At GFT, diversity, equality, and inclusion are at the core of who we are. Ensuring a diverse and inclusive working environment for all communities is one of the main pillars of our diversity strategy, based on our core values and culture. We have been certified for 2022/23 as a ‘Great place to work’ in the APAC region. So, if you want to have the opportunity to work with an outstanding and progressive organization this position could be right for you.


We are seeking an experienced Senior Business Analyst with a minimum of 6 years of expertise in the banking domain, specifically in Malaysia and Singapore. The ideal candidate will play a pivotal role in our projects, focusing on the onboarding of MSME-Account Operations and lending to MSME, including loan management. As a Business Analyst, you will collaborate with cross-functional teams to understand, document, and translate business requirements into effective technological solutions.

Role responsibilities

- Requirement Analysis:

  • Conduct detailed analysis of business processes, user needs, and system requirements, with a specific focus on MSME-Account Operations, lending to MSME, and loan management
  • Collaborate with stakeholders to elicit, document, and validate business requirements related to the specific banking activities in Malaysia and Singapore

- Onboarding and Lending Expertise:

  • Leverage prior background in Malaysia and Singapore to bring expertise in onboarding processes for MSME accounts
  • Provide insights and contribute to the development of solutions for lending to MSME, ensuring alignment with local regulations and business practices
  • Oversee the end-to-end loan management process, identifying opportunities for optimization

- Documentation and Communication:

  • Prepare comprehensive documentation, including business requirements documents, functional specifications, and use cases specific to MSME onboarding, lending, and loan management
  • Effectively communicate with both technical and non-technical stakeholders, ensuring a shared understanding of requirements and processes

- Collaboration with Development Teams:

  • Work closely with development teams to translate unique business requirements related to MSME activities in Malaysia and Singapore into technical specifications
  • Collaborate with Backend Developers, Frontend Developers, and other relevant teams to ensure seamless integration of MSME-focused banking processes

- Testing and Quality Assurance:

  • Participate actively in the testing process, specifically focusing on MSME onboarding, lending, and loan management, to validate that delivered solutions meet business requirements

- Continuous Improvement:

  • Identify opportunities for process improvement and optimization within the context of MSME-Account Operations, lending, and loan management in Malaysia and Singapore

Your Skills and Experience 

  • Bachelor's degree in Business, Finance, Computer Science, or a related field
  • Minimum of 6 years of experience as a Business Analyst, with a strong focus on banking operations in Malaysia and Singapore
  • Prior background in onboarding MSME accounts and expertise in lending to MSME, including loan management
  • Strong understanding of the entire software development life cycle
  • Excellent analytical and problem-solving skills
  • Effective verbal and written communication skills
  • Attention to detail and ability to prioritize tasks

Preferred Skills:

  • Familiarity with Backend as a Service (BaaS) concepts
  • Knowledge of Elixir and experience with headless CMS options
  • Proficiency in cloud platforms such as AWS, Google Cloud, etc.
  • Experience with containerization technologies like Docker, Kubernetes, etc.
  • Understanding of AI and machine learning concepts in the context of banking operations

What can we offer you?

  • Competitive salary
  • 13th-month salary guarantee
  • Performance bonus
  • Professional English course for employees
  • Premium health insurance
  • Extensive annual leave

About Us

We show commitment to our investors and stand for solid, long-term growth performance. Founded in Germany in 1987 and in American territory since 2008, GFT expanded globally to over 10,000 experts. And to more than 15 markets to ensure proximity to clients. With new opportunities from Asia to Brazil, the international growth story continues. We are committed to grow tech talents worldwide. Because our team’s strong consulting and development skills across legacy and pioneering technologies, like GreenCoding, underpin success. We maintain a family atmosphere in an inclusive work environment.

Why Choose GFT?

  • Competitive Compensation
  • Benefits package including comprehensive medical, dental, vision and others
  • Company Culture based on our Core Values
  • Professional Development Training with Individual Development Plans to map out your career growth
  • Opportunity to work in a global environment with diverse teams built with colleagues from around the world
  • Opportunity to work with technology industry leaders in the financial services industry
  • Opportunity to work for big name clients in capital markets, banking and other industries

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