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Kr. Application Support Specialist

Date:  Nov 9, 2021
City:  Heredia
Company:  GFT Technologies SE

Application Support Specialist

Job Description

Our Ideal Candidate:

 

Is an exceptionally talented, creative and passionate Application Support Specialists to join us as we continue to grow and achieve our aim of becoming the global market leader in the provision of business and technology services to the wholesale and investment banking sector.

 

Responsibilities:

 

    • Developing end-user documentation
    • Providing end-client training
    • Assisting clients with Support Requests
    • Implementing best practices
    • Participating in production deployments
    • Assist clients with resolving post-production issues
    • Providing L2/L3 support to clients
    • Working with both, global internal teams as well as with end-clients on implementations and upgrades.

 

Skills Required:

 

  • 3+ years of experience in a data analytics and visualization roles or similar function.
  • Ability to maintain a record of the different reporting processes in place.
  • Experience with software quality, testing procedures and build automation tools
  • Good understanding of portfolio accounting
  • Knowledge of finance industry

 

Desire or Nice to Have Skills:

 

  • 3+ Desire to learn and adapt to new technologies, skills and grow competencies
  • Desire to work in a fast-paced team environment
  • Passion to deliver craftsman-quality work both individually and as part of a team
  • Analytical and reasoning minded that result in clear technical execution
  • Good communication skills with both technical and non-technical stakeholders
  • Detailed oriented
  • Ability to take responsibility for their own work, whilst also collaborating effectively with the rest of the team.
  • Experience understanding and analyzing business logic for different domains.
  • Bachelor’s degree in Computer Science or a related field.
  • Ability to satisfy complex business requirements through simple design and execution.
  • Detailed oriented, self-driven, self-motivated and proactive

Thanks for applying with us!!

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