B2B Contract

Salary range: 122-160 PLN/H

We are looking for a Senior Business Analyst Consultant  who will work on a banking project in a field of a retail investment products.

Your duties:

• Analysis and design of digital processes and customer journeys for retail investment products, including equities, ETFs, investment funds, investment advisory and Wealth Management services.
• Design and optimisation of mobile and self-service investment processes, ensuring an intuitive and efficient customer experience.
• Analysis of business requirements related to digital investment onboarding, account opening, product selection and investment servicing.
• Gathering and translating stakeholder needs into business requirements, user stories and acceptance criteria.
• Mapping and optimisation of end-to-end customer journeys, identifying pain points, process gaps and opportunities for automation or simplification.
• Close cooperation with UX/UI designers and backend development teams to ensure that business requirements are reflected in both the customer experience and underlying system capabilities.
• Supporting the design of digital solutions compliant with relevant MiFID requirements, particularly where regulation impacts onboarding and the digital sale of investment products.
• Supporting backlog refinement, prioritisation and product development throughout the delivery lifecycle.
• Participation in solution validation and acceptance to ensure that implemented functionality meets both business and end-user needs.
• Cooperation with stakeholders from banks, brokerage firms and investment fintechs, particularly in projects focused on modern digital investment platforms and retail investment services.

Requirements:

• Min. 5 years of experience in a Business Analyst role
• Strong banking domain experience (especially in the field of investments, retail banking)

• Ability to independently manage an analysis workstream and deliver high-quality outputs. 

• Strong stakeholder management and workshop facilitation skills. 

• Confidence working directly with clients and presenting recommendations. 

• Ability to structure ambiguous problems and turn them into clear next steps.
• Fluent Polish  

•  Good English and strong communication skills. 

• Experience working with technology and delivery teams in Agile environments.