Operations Support Specialist

Who are we

GFT is a shaping the future of digital business. We are recognized as transformation leaders with a passion for technology and innovation. We provide sustainable solutions through IT engineering and technology consulting. We are over 10,000 solution-oriented technology professionals across 16 countries. In Canada, we have offices in Toronto, Quebec & Montreal.

We are seeking dedicated, driven, and enthusiastic individuals who thrive in dynamic environments, embrace change, and are eager for diverse experiences and career advancement on a growing team.

What Will You Be Doing?

The Operations Support Specialist plays a key role in providing administrative support to various management members within the department. This role ensures professional representation of both the department and the company while collaborating with internal teams to achieve operational excellence.

Key Responsibilities:

• Timesheet Management: Oversee timesheet submission and monthly approval follow-ups.
• Consultant Onboarding: Manage purchase orders, assign consultants, explain timesheet process and provide first-login support.
• Contract Renewal and Offboarding: Coordinate all associated processes
• Billing: Prepare and send invoices while managing budget tracking.
• Account Receivable: Monitor and follow up on payment tracking.
• Reporting: Update reports using Excel and PowerPoint.

Who You Are

• Client-Focused: You prioritize internal and external client needs, engage with purpose, and go the extra mile to deliver solutions.
• Empathetic and Thoughtful: You care deeply about people, listen actively, and value diverse perspectives.
• Detail-Oriented: Your critical thinking skills enable you to make informed decisions and ensure success through meticulous attention to detail.
• Relationship-Oriented: You value trust, respect, and authenticity, building meaningful relationships with a diverse network of partners.
• Value-Driven: You live by our values of being Caring, Committed, Courageous, Collaborative, and Creative.

Qualifications That Will Help You Succeed:

• 3+ years of administrative or operations experience.
• Advanced proficiency in MS Excel.
• Strong organizational skills with the ability to prioritize and manage time effectively.
• Exceptional attention to detail.
• Autonomous and able to work under pressure.
• Superior written and verbal communication skills.
• Excellent interpersonal skills with the ability to interact at all organizational levels.
• Post-secondary education in Business Administration or Accounting.
• Familiarity with SAP and timesheet systems (an asset).
• Experience in the consulting industry (an asset).
• Knowledge of accounts payable and receivable processes (an asset).
• Bilingual in English & French (an asset).

Why Join GFT?

Joining GFT means more than a job; it’s about achieving personal goals alongside a trusted partner. We offer:

• A team of competent and passionate professionals.
• Personalized training and career development plans.
• Social and sports activities.
• Work-life balance.
• A six-week vacation program.
• Individual or family insurance plans from day one.
• Numerous additional benefits that we’ll be happy to share with you.

Be part of GFT’s journey to shape the future of digital business!