Certified one of Quebec's Best Workplaces® in 2024, GFT is shaping the future of the digital enterprise. We are recognised as transformation leaders with a passion for technology and innovation. We deliver sustainable solutions through IT engineering and technology consulting. We are more than 12,000 solution-oriented technology professionals in 20 countries. In Canada, we have offices in Toronto, Quebec City and Montreal.

Administrative Assistant

Job description

Reporting to the Delivery Support Team Manager, the Delivery Support Technician will perform operational tasks related to delivery activities for GFT Canada projects and mandates. He/she will support the Professional Services Team (PSU) and Delivery Managers in supporting the delivery cycle, supporting the smooth running of time management and invoicing activities as well as producing the necessary management information.

Teleworking is permitted as directed by the Reporting Manager. However, the incumbent must be able to travel to the office at least 2 days a week or more, as required. 

Main Duties

- Keeping the information in the project management system (Kimble) up to date.

- Monitoring the collection of professional hours (timesheets);

- Closing weeks, months and periods;

- Production of reports required by the Delivery Support Team Manager and the VP Professional Services;

- Carrying out invoicing activities.

- Developing reports and documentation required for professional services management indicators, as required.

- Leading the daily scrum of on-call professionals.

- Managing the operational aspect of updating consultants' CVs.

- Organise and maintain information and documentation relating to delivery, contracts, mandates and professional services.

- Working with the HR and Finance teams to ensure the right fit with professional services and delivery.

Qualifications

- Technical diploma in administration or accounting and management. 

- Minimum 2 years' experience in an administrative position.

- Experience in a similar role is an asset.

Skills

- Knowledge of advanced MS Excel functions (charts, pivot tables, etc.).

- Experience with ERP software would be an asset (Salesforce, Kimble, SAP, OpenView or other).

- Organisational skills, resourcefulness, attention to detail and thoroughness.

- Ability to manage priorities under pressure.

- Ability to coordinate tasks/small projects.

- Good interpersonal skills to be able to provide advice and support to both employees and managers.

- Adaptability and flexibility to work in a changing environment.

- Excellent written and spoken French.

- Good command of written and spoken English is required for this position due to interactions with our English-speaking colleagues.

Why Join the team? 

Caring, Committed, Collaborative, Courageous, Creative are our core values, we are looking for people who know what they are doing and are motivated to bring a positive attitude to the GFT Group. This position offers a wonderful opportunity to truly engage and get involved in a dynamic and competent team. 

Joining GFT means choosing a company on a human scale where happiness and pleasure are of how we work, but it is also : 

The opportunity to provide complex banking solutions with global experts and local specialist; 
Work with a leadership group that starts with trust first; 
Have a team that cares what you think and how you would approach the solution; 
Promotes remote work culture and only coming to office when it benefits everyone; 
Teamwork is at the heart of our values. We love to learn from challenges and celebrate success together! 
In addition to being part of our great team, you will have the start with these great work conditions: 
Six week’s vacation program for all 
35h per week and flexible schedule 
Diversified social & sports activities 
Generous individual or family insurance plan. 

Diversity & Inclusion Statement: #MakeyourMark 

Diversity is the key to a successful company. At GFT we are committed to cultivating, fostering, and preserving a culture of diversity, equity, and inclusion. We want to work with you because of your skills and your talent regardless of your age, ethnicity, gender identity, or physical ability. We know that being a diverse, inclusive employer will help us live up to our social responsibility and make a difference.