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Client Partner - 60361

Date:  Nov 10, 2021
City:  New York
GFT Technologies SE

Client Partner

GFT Group  New York, New York, United States

East Coast based position

 

Client Partner / Delivery Manager is a professional with strong Capital Markets background and experience with Data and Cloud projects (Delivery). This professional will execute the strategic roadmap to develop the client relationship as define by the Sales and Delivery Executives in high paced environment

 

Required Skills/Experience

Mandatory Capital Markets strong background, and experience with Data and Cloud projects (Delivery).

 

Business Development / Client Management duties:

•          Execute the strategic roadmap to develop the client relationship as define by the Sales and Delivery Executives.

•          Manage PNL of the portfolio (from closing pricing on proposals to deliver projects on budget)

•          Understand client’s business & IT strategy, and identify – new opportunities for GFT

•          Assist in the creation of project / program proposals (with support from technical and functional experts when necessary)

•          Conduct regular meetings with client senior management / monitor and review customer satisfaction

•          Report project / program status (including financials) to the client Steering Committee

•          Resolve upcoming escalations of project / program risks and issues

•          Manage invoicing process (from approvals to payment tracking) 

 

We're Looking For Someone Who:

  • Ensure proper planning and execution of the project/program according to GFT policies & processes.
  • Ensure adequate staffing (capacity and capabilities) with the Program Manager.
  • Ensure clear definition of responsibilities of the team project.
  • Present Status Report of Projects and Engagements to clients (following standard templates).
  • Monitor and control the execution of the project/program.
  • Review the quality reports with respect to the project/program (monitor and track non-compliances issues).
  • Establish a partnership relation with PSU and IDUs / track career path of the team.
  • Inform the Delivery Executive Manager regularly on the status of the project/program
  • Escalate project/program risks and issues to Delivery Executive Manager
  • Resolve upcoming escalation about project/program risks and issues from Program Manager or Customer
  • Execute the strategic roadmap to penetrate the customer together with the Client Manager
  • Consult customer management on strategic trends and initiatives
  • Develop and agree with the Client Manager on the appropriate initial budget for the project/program
  • Ensure that the project/program adheres to the agreed budget and schedule
  • Manage change request together with the Client Manager
  • Support the Client Manager in the invoicing process
  • Assign the Program Manager to a project/program according to the CU strategy.
  • Coach and make Program Managers as their backups.
  • Prepare GFT candidates for final client screening to ensure very high client acceptance rate of candidates for open roles / positions
  • Jira and staff request for new positions… run technical interviews, cultural – schedule interviews with client 

 

What we can do for you:

  • Competitive Base Salary Based on Experience plus metric based performance bonus
  • Competitive Benefits
  • Excellent Company Culture with Individual Development Plans to map out your career growth
  • Professional Development Training
  • An opportunity to work in a global environment
  • Open door policy with management
  • Opportunity to work in a global environment with diverse teams built with colleagues from around the world
  • Opportunity to work with technology industry leaders in the financial services environment
  • Opportunity to work for big name clients in capital markets and industry
  • Open door policy with management

Apply now »