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Business Analyst / Operations Analyst - 103305 - CONTRACT

Date:  Sep 23, 2022
City:  New York
Company:  GFT Technologies SE

Business Analyst / Operations Analyst - CONTRACT

GFT Group  New York, New York, United States

Remote Position to Work from EST or Central timezones

The new GFT Business / Operations Analyst is part of the Mobility Operations team and helps contribute to the quality, cost-effective, and secure operation of this platform. The Data Services Platform enables our client’s automotive products to communicate with the cloud and provides internal and external customers access to a variety of data products.

Responsibilities:

Work cross-functionally with different teams to troubleshoot customer issues

Assist with training and onboarding new customers or products

Work with Product Owners to develop and prioritize the backlog and Operations product vision

Collaborate with agile teams daily, clarifying details and answering questions about direction or strategy, and actively participate in Scrum events and other planning activities

Develop, categorize, and prune internal documentation

Notice data trends which need to be surfaced and build/maintain reporting dashboards

Monitor team performance and provide advice for any necessary process improvements

Think independently to solve difficult operational and technical problems

Requirements:

4+ years working as a Business Analyst, Operations Analyst, or Product Analyst

2+ years providing exceptional customer service, especially with crisis management

2+ years operating in a SaaS environment: you should be familiar with high-level concepts of databases, cloud computing (AWS), software development, security, etc. ‘

1+ years technical experience with SQL (Python or R acceptable)

Experience with Jira, Confluence, and Diagramming software such as Lucid Chart / Visio

Ability to use data analysis concepts to analyze product data

Strong experience in Microsoft Office Suite (Excel, Word, PowerPoint, Word)

Detail and process oriented with focus on continuous improvements to maximize efficiencies

Comfortable working as part of a cross-functional team

Demonstrated successful experience learning new technologies or overcoming challenges

What we can do for you:

  • Competitive Base Salary Based on Experience plus metric based performance bonus
  • Competitive Benefits
  • Excellent Company Culture with Individual Development Plans to map out your career growth
  • Professional Development Training
  • An opportunity to work in a global environment
  • Open door policy with management
  • Opportunity to work in a global environment with diverse teams built with colleagues from around the world
  • Opportunity to work with technology industry leaders in the financial services environment
  • Opportunity to work for big name clients in capital markets and industry

Diversity & Inclusion Statement:

At GFT we  are committed  to  cultivating,  fostering,  and  preserving  a  culture  of  diversity, equity and inclusion. We want to attract, recruit, develop and retain the most talented employees, regardless of their  background.  We  are  guided  by  our  values  in  everything  we  do, and  recognize  that being  a  diverse  and  inclusive  employer  helps  us  fulfil  our social responsibility  to  make  a difference.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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