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Customer Engineer L5 -2

Date:  08-Feb-2021
City:  London
Company:  GFT Technologies SE

GCP Customer Engineer

About GFT
GFT is driving the digital transformation of the world’s leading financial institutions. Other sectors, such as industry and insurance, also leverage GFT’s strong consulting and implementation skills across all aspects of pioneering technologies, such as cloud engineering, artificial intelligence, the Internet of Things for Industry 4.0, and blockchain.

With its in-depth technological expertise, strong partnerships and scalable IT solutions, GFT increases productivity in software development. This provides clients with faster access to new IT applications and innovative business models, while also reducing risk.


Role Summary
We are looking for a technologist to join the GFT team and help build out our rapidly expanding Google business. This position will be based in London but national and international travel will be required. GFT is a Premier Partner with Google, an Anthos partner, a Tech Partner and a Reseller. We have offices in 11 countries and an international staff numbering around 5,000. We have 250 certified Google engineers globally, with a strategy to reach 1000 certified engineers.

We have created a new role – Customer Engineer - within the team to strengthen our relationship with Google UK. Customer Engineers work within our key accounts. This role is to work closely with the highly technical Google engineering team on strategic transformation projects for one of the largest financial institution in the world, helping with design, planning and implementation of the newest GCP technologies within a highly regulated environment. The role will be split between delivery - working across multiple projects helping the teams scale, enable cross-team communication as well as pre-sales – helping with writing proposals & unveiling new opportunities.


Key Capabilities

  • Demonstrated thought leadership in emerging technologies
  • Understanding of the interaction of alternate technologies with incumbent technology (looking for industry / technology awareness)
  • Strong technical management background particularly in either DevOps or solution architecture or infrastructure / networking
  • Ability to identify and manage complex technical deliverables to meet program requirements
  • Balancing best of breed technical implementation with the commercial / business schedule and work within budget imperatives
  • Stakeholder engagement and influencing
  • Strong technical architectural and design skills
  • Ability to articulate an enterprise level minimum vial cloud and the approached need to build guide rails for that transformation
  • Experience building solutions using IaaS / PaaS / SaaS technologies
  • Expert knowledge of Google Cloud Platform ecosystem


Technical Skills

  • Two of the following programming languages: Python, Scala, Java, GO, Ruby
  • Working knowledge and experience with container orchestration – K8S & GKE
  • Knowledge of Big Data frameworks such as: Apache Spark, EMR, Hadoop (demonstrable hands on experience beneficial but not essential) and their managed GCP equivalents
  • Knowledge of Streaming frameworks: Spark streaming, Apache Flink, Apache Kafka, Dataflow (demonstrable hands on experience beneficial but not essential)
  • Exposure to ETL/ELT tools such as: Airflow, Matillion, Cloud Composer
  • Exposure to Data warehousing platforms: Snowflake, BigQuery, BigTable
  • Must have Cloud platform knowledge: Expert GCP knowledge with extensive IAM knowledge including Cloud Identity & Secrets Management
  • Api integration and microservice design experience is beneficial
  • Experience with both NoSQL and SQL databases both open-source (e.g Mongodb) and managed (CloudSQL)
  • Understanding of serverless design and implementations e.g Cloud Functions
  • Documentation and Process: Jira, Confluence, GitHub
  • Understanding of DevOps ecosystem, tooling and ways of working
  • Understanding of Infrastructure as Code paradigm, benefits and tooling – Ansible, Terraform etc.


Personal Skills

  • You should be able to clearly demonstrate you are a driven person who has achieved success in your career that goes above the normal.
  • You should be able to demonstrate that you are a curious person, who is continuously learning
  • You should be able to demonstrate that you are a strong team player, who is open to the views of others
  • An ability to apply structured thinking, simplifying complex problems into component parts, to the resolution of project challenges.
  • Working practices; thorough with high standards of work.
  • Effective communication and interpersonal skills to be able to establish rapport with people at all levels.
  • An eye for detail and accuracy, and an affinity with design issues and the ability to help establish an own a vision for our solutions.
  • The ability to work in teams and knowledge of agile processes & ceremonies such as Scrum, SaFe and Kamban
  • Organizational ability and tenacity; able to think ahead in order to establish an efficient and appropriate course of action for self and others.
  • Take a proactive approach to work, good with handling uncertainty and can manage their work without close supervision.
  • A strong sense of ownership and a desire to deliver quality outcomes for the business.
  • Demonstrated an aptitude in sales centric roles, typically in support of key sales personnel.


What we offer you:
You will be working with some of the brightest people in business and technology on challenging and rewarding projects in a team of like-minded individuals. GFT prides itself on its international environment that promotes professional and cultural exchange and encourages further individual development.

Founded in 1987 and located in 13 countries to ensure close proximity to its clients, GFT employs over 5,000 people. GFT provides them with career opportunities in all areas of software engineering and innovation. The GFT Technologies SE share is listed in the Prime Standard segment of the Frankfurt Stock Exchange.

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