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Technical Business Analyst

Date:  Jun 20, 2022
City:  Heredia
Company:  GFT Technologies SE

Technical Business Analyst

Job Description

Our Ideal Candidate:

 

Is a  professional Business Analyst to facilitate the transformation of our business requirements into epics and user stories.  The BA must have a good understanding of the software development life cycle using the Agile approach to facilitate fluid and effective work with the Scrum Team.  This position requires strong analytical and communication skills.  We are insatiably curious and life-long learners focused on technology and innovation and we are looking for this team members to share our vision.

 

Responsibilities:

 

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Create and maintain the information architecture
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Author reports, procedures, and other documents in support of designated departments
  • Assist multiple departments with preparing a variety of technical documents such as user interface text, online help and developer guides, training manuals, user manuals, development (and testing) processes, online hints, and As-Builts
  • Manage multiple projects simultaneously while interacting with various departments
  • Ability to develop Internal technical documents, such as, but not limited to: Customer focused classroom training material, printed, visual, and online.

 

Skills Required:

 

  • 3+ years of technical writing experience with SaaS applications or related companies.
  • Ability to deliver high quality documentation - paying attention to detail
  • Excellent written and verbal skills in English
  • Skilled in Adobe Products – InDesign, FrameMaker, PDF and some DITA experience
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Highly efficient, and can work in a deadline driven environment
  • Must have excellent technical writing skills, editing, formatting, and organizations skills
  • Basic familiarity with software development
  • Must be able to work in a team environment, including inter-departmental teams
    Excellent communication skills
  • Must take initiative and be self-driven to create and implement tasks
  • BS/BA Degree in Communications with emphasis in Computer Science, Engineering or equivalent
  • Expert proficiency with Microsoft Word, Excel, Power Point, and Outlook
  • Proficiency in media creation and video production
  • Proficiency in presentation, teaching/training, and public speaking

Thanks for applying with us!!

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